CLIENT MANAGEMENT MASTERY© ⎯ HOME STUDY COURSE
Regular price $ 599.00
Would you like to naturally retain clients longer and get quality referrals without hassling with advertising?
Would you like to increase your revenue while seeing fewer clients and working less?
This course shows you how to do this and boost your professional skillsets and esteem by managing essential areas of your clients' care with complete confidence.
Check out the many benefits you get by applying the methods this complete client management system teaches you.
You learn reliable procedures and communications custom-designed for Massage Therapists by leading Massage Therapy teachers and a Doctor of Chiropractic.
You can trust everything this course teaches you is evidence-based and follows well-proven, accepted standards that teach you how to easily apply clinical reasoning and assessment skills.
Combining 30 years of clinical experience and teaching with accolades from 3,000 graduate practitioners, "Dr. K" personally guides you through the Client Management Mastery system.
You can watch this home study course at your own pace and convenience without involving complicated online learning systems or needing to travel.
This course features 3 MAIN WAYS to readily create a satisfying and successful massage practice:
RETENTION: When you apply the solid rebooking strategies this course teaches you, clients are naturally more compliant with your recommendations and continue to see you for repeat visits.
REFERRALS: This course teaches you a highly effective method for comfortably getting clients to gladly refer quality new clients to you. Many course attendees have expressed how this one method alone gave them the full practices they were yearning for!
REVENUE: Practicing at this level has clients happy to pay more for your care, so you make more money with less effort.
Sounds great, right? Who wouldn't want more qualified clients who stay, pay, and refer family, friends, and coworkers you can trust? And show greater respect for your professional skills?
So the question is, how do we do it?
By pulling back the curtain on how Chiropractors, PTs, and other wellness professionals build credible, sustainable, and thriving practices. They do it by using well-proven evidence-based client management methods they rely on.
You already have the hands-on massage skills: we're here to give you client management procedures laced with clinical reasoning, assessment, and communication skills that let you provide your hands-on skills to provide your clients with the best overall care!
(If your hands-on technique needs improvement, please let qualified teachers such as my friends Erik Dalton, Jocelyn Olivier, Til Luchau, or others help you.)
FOUR CORE FEATURES underpin our effective Client Management Mastery method:
•EVIDENCE-BASED: Our entire methodology is benchmarked on well-accepted protocols and procedures we know work from research with over three thousand practitioners. You learn how to easily apply evidence-based skills that empower you to confidently manage all areas of your clients' care.
•COMMUNCATIONS: The most crucial touchpoint you have with your client is your communication with them. We teach you how to use highly effective scripts, phrases, and explanations to build trust with your clients as you guide their care with certainty.
•PROFESIONALISM: Learning the ins-and-outs of essential skills such as how to take professional-grade health history inquiries, perform professional consultations, apply proper examinations, assess findings, make specific treatment recommendations, take legally compliant SOAP notes, monitor your clients' care ... and much more ... gives you complete confidence in managing all essential areas of your clients' care.
•REVENUE-DRIVEN: When you apply the client care strategies we provide you with, they naturally have clients willing to pay more, re-book, and make quality referrals, so you never need to advertise or promote. You can work fewer hours and make more money!
Let's be honest: we're not pretending to guarantee you will have a "100K a year practice," or all of your problems will be forever fixed.
But we can assure you that this comprehensive course is much more than any continuing education class you've seen. It's a COMPLETE client management system that empowers you to have a satisfying, well-respected and successful massage therapy practice.
I assure you, this is not a passing trend or rebranding. You will continue to apply the procedures and communications this course teaches you for the rest of your massage career.
Disclaimer: This advanced client management course isn't for everyone. If you only want to apply your hands-on massage techniques and not manage other areas of your clients’ care or stay content with an ordinary practice, this course probably isn’t for you.
~The right fit for this program is the massage therapist who is 100% dedicated to expanding their educational mindset to have an "extra-ordinary" practice and provide your clients with optimum care.
YOU BENEFIT by learning ...
•How to confidently obtain the right information from health history intakes and how to use clinical reasoning skills to evaluate it.
•How to professionally consult with clients, perform evidence-based examinations, and form assessments.
•How to design specific treatment approaches, measure and monitor changes, and chart progress using legally compliant SOAP notes.
Plus numerous other critical skills distinguish you as a top-notch Massage Professional.
This course comes complete with everything you need. There are no additional fees, modules, or online learning systems.
Here's the breakdown of exactly what the Client Management Mastery method features.
1. What is client management?
2. How to easily make your practice evidence-based.
3. How to perform consultations with new clients plus the secret to easily getting quality referrals.
4. How to apply clinical reasoning skills when taking health history inquiries.
5. How to evaluate clients' symptoms with certainty.
6. How to apply proper examination protocols and assess your findings.
7. How to confidently recommend multiple appointment sessions.
8. How to take professional quality, legally compliant SOAP notes.
9. How to use re-exams to monitor clients' progress.
10. Effective recall strategies that increase client visits.
Here's What You Get:
- 28 CE Hours
8 DISC DVD case: 7 hours of POWER-PACKED video presentations take you step-by-step through all procedures and communication scripts in a clear and easy-to-follow manner.
5 Supportive E-books: Supplement, expand upon, and quickly reference course procedures and communications seen in the videos using your high-quality e-books.
- CLIENT CARE FORMS: 17 Custom forms to accompany key processes so you can apply your course learnings right away. Brand these to your business, and you're ready to go!
Order now to make your massage therapy practice into the business that reaches your dream clients, elevates your impact as a professional, and increases your clients' wellbeing. Your course packet will be mailed to you ASAP with free shipping!
What students have to say:
"I admit I didn't learn everything in Michael's course but just using the method he taught for getting quality referrals has changed my entire practice.
I used to feel frustrated not knowing how to promote and now I just do what the course taught me and I easily get wonderful new clients and have a full practice like never before."
~Jason F, LMT
"I've taken two other of Michael's classes which were great, which led me to take this master class. This client management system has empowered me to feel completely confident in guiding my clients' care every step of the way and getting the professional respect I've always wanted. Since using the procedures this course teaches you, I've naturally had so many new client referrals I'm seriously booked out about two months ahead. Thanks Dr. Michael!"
~ Alyson Laurel, LMT
"Thank you Michael Koplen for creating this course that has helped me to be able to verbalize things in such a way that I am now more confident/able to speak on the experience I have acquired. This course also helped me understand a better way to help clients understand the basis of my recommendations based on the phase of care they are in.
Without a doubt this course is worth every penny!"
~Jorge Cruz Saenz
"I especially liked learning better ways to take a professional health history inquiry in addition to the many other valuable skills."
~Susan P, LMT
“Keep up the stuff about reminding us not to get frazzled over detail but follow protocol and think like a doctor. It was great at putting things together. It was well worth the cost … exactly what I needed.”
“Very beneficial, I enjoyed learning how all this fits together so nicely. I would recommend it, it’s valuable in aiding us in organizing thoughts and procedures in an orderly fashion.”
Who is the lead course developer?
Michael Koplen is an LMT, Doctor of Chiropractic, educator and author who is on a mission to provide Massage Therapists with the most advanced client management education and skills in the field.
Over 30 years of clinical experience coupled with teaching practice management procedures provides him with a unique perspective to teach fellow Massage Therapists highly advanced client management-based skills that heighten their professional confidence, credibility, and practice success while deepening their impact on client outcomes.
Michael is a graduate of the Boulder School of Massage, former owner of the Denver Massage Center, Palmer West Chiropractic College graduate, and former Practice Management teacher with the prestigious Landis-Ward group where he received a National Practitioner of the Year award.
From being a faculty member and teacher at the American Institute of Massage and at the Health Care Medicine Institute to releasing his own proprietary client management methods, he is a passionate educator who has reached over 3,000 students with practice-enhancing, life-changing skills.
In addition to his busy teaching and course development regimen, "Dr. K" continues treating patients at his integrative care clinic in Santa Cruz, California.
How will this better my massage practice?
We’re here to address 3 main ways to grow your massage therapy practice:
● RETENTION: You learn how to confidently recommend multiple appointment programs of care to clients (rebooking) so they are sure to get the care they need, monitor their progress, and have them on periodic maintenance care. Sooner than you can imagine, you have a full practice!
● REFERRALS: You learn how to apply a highly effective, no-pressure way to get quality referrals without needing to hassle with advertising or promoting your practice.
● REACTIVATION: You learn how to comfortably and effectively reach clients who have drifted from care and bring them back into active care with you.
Implementing the Three R's almost GUARANTEES you have a very successful practice!
How will this course make me a better practitioner?
You gain confidence, clarity, and communication skills to readily grow your practice and increase your professional credibility.
How much time will it take to complete the course?
The videos contain about 8 hours of content, which is paired with 5 e-books you can use for reference. You can start applying the course material immediately to impact your massage therapy practice.
Some students watch the course presentations in 1 to 2 days while others watch over several weeks. Keep in mind, these are power-packed videos with years of knowledge and skillsets condensed into one complete client management system. You are not expected to learn everything, certainly not all at once. You are encouraged to implement the procedures at your own pace. These are time-tested skills and not a passing trend, so you can keep refining them throughout your massage career.